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For right away criminal checks and other immediate search products:

This is to inform you that for the criminal checks or social security traces the result of No records found is believed a successful result and no refund will apply – in providing the report, we at BCS are certifying that this person has no criminal records in our database for criminal reports, or cautioning at the lack of SSS traces).

At BCS, we will not refund fees for cases in which the user enters wrong information, nor is BCS obligated to rerun a report with corrected information.

Hence our data comes from public records, we cannot guarantee that information will be great or fully up-to-date. We urge our clients to review what we offer and if you are still unclear about it you must call BCS for more details. Remember that criminal records in particular may have irregularities for any of the following reasons:

  • Whether the person was not convicted – arrest records alone do not generate a criminal record

  • Whether the record was expunged or sealed

  • Whether the offense was under a different name or date of birth

  • Whether the jurisdiction made an error in recording the name or date or birth

Because these reasons and the fact BCS pay for every search submitted, we cannot guarantee full satisfaction for our instant search products

Refund Policy

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